Water Purification FAQs

Choosing and caring for your system

Browse the questions below for help choosing and caring for your water system.

For advice based on your water and home, start with a water test.

Prefer to talk? Call 780-968-1111.

Water filtration is a process used to remove as many common water contaminants from drinking water as possible.

There are several water filtration methods, each can remove different pollutants (or combinations of pollutants) depending on which you wish to remove.  Learn More Here.

Our free in-store analysis measures TDS, pH, hardness, iron and manganese. We discuss your results and household needs to help select suitable filtration.

Bacterial and E. coli testing is separate. We can also discuss results you receive from a laboratory.

Learn about water testing

There are numerous contaminants which can be found in well water.

Some of those include

  • Iron – Stains fixtures and taste
  • Calcium Carbonate & Magnesium 

These are the main components of hard water which causes scaling, Problems for appliances, Reduces the effectiveness of soap and more.

  • Sediment (Dirt, Sand and Silt)
  • Lead
  • Volatile Organic Chemicals
  • Odours from gasses (hydrogen sulphide, Methane)
  • Sodium
  • Manganese 
  • Tannins (Acidic Water)
  • Heavy Metals
  • Arsenic 

Our water filtration can remove or reduce these Contaminant’s.

Water contaminants can cause health issues, make your water taste and smell bad, stain sinks, fixtures, clothes and even hair.

They can cause deterioration in appliances as well.

Municipalities treat and monitor municipal drinking water. For information about your local supply and test results, contact your municipality.

Household treatment can address specific preferences or issues such as taste and hardness. Choose equipment based on the issue you want to address.

Some households choose filtration for taste, odour or hardness preferences. The appropriate system depends on the water supply and what you want to change.

Explore water-system options

Some filter systems require the filter’s to be replaced on a regular basis. The length of time between filter changes depends on the quality of water and the amount of water that is used.

Some filter systems regenerate themselves and clean out their media beds. Some of these require adding an additive to regenerate the bed (For example a softener requires that salt be added to the brine tank).

These systems can last for years before they need to be re-bedded or replaced.

We get asked this often. The answer is likely not. Water softeners deal with certain problems, but not all of them. We can help you find the most effective, efficient and economical way to deal with the water issues you have.

A point of use filtration system is a system that has a limited purpose in the house. A reverse osmosis system is usually a point of use system installed at a sink to provide drinking water.

A water softener or iron filter are systems installed where the water enters the home and filters all the water for the house.

Use only filters and housings rated by the manufacturer for the temperature and pressure of the intended water line.

For bacterial or E. coli concerns, follow Alberta Health Services’ testing and treatment guidance. Treatment needs to suit the water source, test results and equipment.

AHS water-sampling guidance · Well and cistern care